Case Study: Gloucester wins prestigious security innovation award   

Gloucester City Council scooped the prestigious Gordon McLanaghan Security Innovation Award at the Global MSC Security annual educational security seminar in November 2016. What started out as an exercise in preparing the Gloucester to be a Rugby World Cup host city in 2015, resulted in an innovative solution for improving Gloucester’s digital infrastructure.


The joint provision of CCTV, free public wi-fi and enhanced mobile communications were all part of a pioneering project launched by BT and Gloucester City Council in 2015 driven based on recommendations by the team at Marketing Gloucester, who lead on the digital strategy for the city. The development – the first of its kind in the UK – included the introduction of a free public wi-fi service for tourists and people living and working in Gloucester city centre. Laptops, tablets and mobile devices will all be able to connect to it. There is also a state-of-the-art CCTV service and control room, and improved mobile phone coverage for 4G and other new services.

The trailblazing combination of three key elements make Gloucester one of the best-connected cities in the UK. Installation of wireless access points and 50 new high-definition CCTV cameras provide clearer images, enable security teams to zoom in on potential trouble spots, and gather evidence with high-quality images.

“Once it was evidenced to us by Marketing Gloucester that we could leverage the funding we had budgeted for CCTV to also provide a step change in WIFI and 4G digital infrastructure, it become obvious to me that we should seize the opportunity especially since it would allow us to pursue our goals for digital inclusion and to be a connected city.”

Councillor Jennie Watkins, Gloucester City Council said:

 “The project makes Gloucester one of the best-connected cities in the UK. It’s great to see Gloucester pioneering this approach. We hope to repeat it in other towns and cities.”

Paul Coles, BT Regional Manager for Gloucestershire and the South West, said:

"The independent judging panel recognised the multiple benefits of a CCTV system that creates with a more secure environment (through higher quality CCTV) and a greater access to free public wifi along with improved 4G coverage."


Tel: 01452 207020

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